Your Privacy Matters

Privacy Policy

Last updated: November 20, 2025

Data Security

Your information is encrypted and securely stored

Transparency

Clear information about data collection and use

Your Control

You have full control over your personal data

Introduction

Welcome to TRANSFER SHO ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football player transfer platform.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

Information We Collect

Personal Information You Provide:

  • Account Information: Name, email address, phone number, password, and profile photo
  • Player Profiles: Date of birth, nationality, position, height, weight, preferred foot, playing statistics, career history, and achievements
  • Coach Profiles: Coaching experience, certifications, specializations, and career history
  • Agent/Club Information: Company name, contact details, licensing information, and verification documents
  • Documents: Identification documents, certificates, contracts, and other supporting materials you upload
  • Communication Data: Messages, inquiries, and correspondence through our platform

Information Automatically Collected:

  • Usage Data: IP address, browser type, device information, pages visited, and time spent on pages
  • Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze platform usage
  • Location Data: General geographic location based on IP address

How We Use Your Information

We use the collected information for the following purposes:

  • Platform Operation: To create and manage your account, provide our services, and facilitate connections between players, agents, and clubs
  • Profile Management: To display player, coach, agent, and club profiles to relevant parties
  • Verification: To verify identities, credentials, and legitimacy of users on our platform
  • Communication: To send you updates, notifications, and respond to your inquiries
  • Improvement: To analyze usage patterns, improve our services, and develop new features
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Marketing: To send promotional materials and updates about our services (with your consent)

Information Sharing and Disclosure

We may share your information in the following situations:

  • With Other Users: Your profile information (name, photo, statistics, career history) is visible to agents, clubs, and other relevant parties based on your profile settings
  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, email delivery)
  • Verification Partners: With organizations that help verify credentials, certifications, and identity documents
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • With Your Consent: When you explicitly agree to share information with specific parties

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure with regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

Profile information may be retained for a reasonable period after account deletion to facilitate potential reactivation or to comply with legal requirements.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information and obtain a copy of your data
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for platform functionality and security
  • Performance Cookies: Help us understand how visitors use our platform
  • Functional Cookies: Enable personalized features and remember your preferences
  • Marketing Cookies: Track effectiveness of marketing campaigns

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

Children's Privacy

Our platform is intended for users aged 16 and older. If you are under 16, you may only use our services with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under 16 without parental consent.

If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe as required by applicable law.

GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • The right to be informed about data collection and use
  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.